As soon as your order has been shipped, you will receive an email containing a tracking code. Visit our "Track my order" page and enter your code to track the status and location of your order in real time.

Absolutely! At Kiplo, we guarantee the safety of our customers. Our website uses secure SSL encryption, and we work with reputable payment providers. Your privacy and security are our priority during your shopping experience.

We are sorry to hear that you are not satisfied. We strive to satisfy our customers 100% and are ready to find a solution. Please contact our customer service and explain the problem to us. Your satisfaction is very important to us!

We apologize for the inconvenience that you have not yet received your order. We understand that this can be frustrating and want to assure you that we take this seriously. Please contact our customer service so that we can investigate thoroughly and provide an appropriate solution.

You can contact us through our contact form on the website, where you can leave your question or comment.